Nesta (2013) Innovation Flowchart.
Nesta (2009) Worksheet 2b: Evidence Modelling. In: Creative Enterprise Toolkit.
MindTools (1996) SWOT Analysis.
Osterwalder A., Pigneur Y (2010) Business Model Generation.
Tennyson R. (2003) 12 Phases in the Partnering Process, p4. In: The Partnering Toolbook.
IDEO (2011) Deliver: Create a learning plan, p145. In: IDEO, Human Centered Design Toolkit. Edition – 2. London: IDEO.
Design Council (2011) Service Safari. In: Keeping Connected Design Challenge.
Julier J., Kimbell L. (2012) Problem Definition. p30. In: The Social Design Methods Menu.
Namahn and Yellow Window Service Design, Design Flanders (2012) Cause Diagram. In: Service design toolkit.
Nesta (2011) Theory of Change.
Lovlie L.,Reason B.,Polaine A. (2013) Service Design: From Insight to Implementation. p54-p57. Rosenfeld Media
Julier J., Kimbell L. (2012) Storyworld. p24. In: The Social Design Methods Menu.
IDEO (2012) Develop an interview approach p58. In: Human Centred Design Toolkit.
Project Innovation (2012) Question. In: Social Innovation Toolkit.
Namahn and Yellow Window Service Design, Design Flanders (2012) Stakeholder Mapping. In: Service design toolkit.
Nesta (2009) Worksheet 3a: Your Customers. In: Creative Enterprise Toolkit.
Business Design Toolkit (2010) Personas.
IDEO (2011) Deliver: Plan a pipeline of solutions, p135. In: IDEO, Human Centered Design Toolkit. Edition – 2. London: IDEO.
Lovlie L.,Reason B.,Polaine A. (2013) Service Design: From Insight to Implementation. p60. Rosenfeld Media
Nesta (2013) Fast Idea Generator.
de Bono, E. (1985) Six Thinking Hats. USA: Little, Brown and Company.
Nesta (2009) Worksheet 2a: Your Values. In: Creative Enterprise Toolkit.
Eberle, B (1997) Scamper Worksheet. USA: Prufrock Press.
Nesta (2011) Prototyping in Public Spaces.
Schneider J., Stickdorn M., (2010) The Customer Journey Canvas. In: This is Service Design Thinking. Amsterdam: BIS Publishers.
Julier J., Kimbell L. (2012) Blueprint. p44. In: The Social Design Methods Menu.
Nesta (2009) Worksheet 4a: Marketing Mix. In: Creative Enterprise Toolkit.
Nesta (2009) Worksheet 4b: Critical Marketing Tasks. In: Creative Enterprise Toolkit.
Gov.uk (2013) Write a Business Plan.
Ali R., Mulgan G., Halkett R., Sanders B. (2007) In and out of sync: The challenge of growing social innovations. London, Nesta.